Experienced 13 years as Team Leader, Call Quality team and Help Desk in IT / Customer Service Industry offers extensive troubleshooting knowledge and a broad
knowledge of a variety of software and hardware. Professionally has good supervisory and customer service skills with the ability to manage teams and maintain team growth. My career goals is to obtain a position in the related fields which I can fully utilize my skills and knowledge. I also would emphasize on
professionalism towards achieving the mission and vision. My personality points are hardworking, responsible, energetic, confident, motivated and a fast learner. I enjoy meeting and interacting with people. I am initiative, flexible and able to adapt to any changes.