Objective: 

• To source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• To understand customer needs and requirements.
• To perform effective online demos to prospects.
• To close sales and achieve quarterly quotas.
• To maintain good relationship with existing customers and identify more sales opportunities related to them.

Responsibilities:

• Accounts / Relationship Management of existing B2BE customers.
• Manage the Inside Sales team and be accountable for the team’s output/results.
• Establish and document the process to be implemented for Inside Sales team.
• Manage the Inside Sales team and be accountable for the team’s outputs/results.
• Provide mentorship and leadership to the Inside Sales team.
• Setting and tracking the performance based on established metrics for the Inside Sales team.
• Develop monthly/quarterly/yearly plan for Inside Sales team.
• Establish the sales strategy for the Inside Sales team.
• Collaborate with Product / Marketing teams on marketing campaigns and do follow-up calls with customers.
• Collaborate with Business Development / Sales team if there are new opportunities where customer requires face-to-face meetings.
• Maintain and expand your team’s database of prospects and build sales pipeline together with Regional / Country Managers.
• Route qualified but more complex opportunities to the appropriate sales executive for further development and closure.
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Prospect call preparation including company background research and other pertinent lead information.
• Enter, update and maintain CRM information on leads, prospects, and opportunities.
• Understand customer needs and requirements.
• Determine strategic sales approach and multiple products selling opportunities for Micro Small Medium Enterprises (MSMEs).
• Work with Marketing and Regional / Country Managers to come up with call scripts.
• Identify multiple decision makers within the targeted leads to begin the sales process and generate interest.
• Perform effective online demos and presentations to prospects.
• Close sales by cross-selling to our existing customers. Make them aware and educate them about our other solutions that would benefit their business.
• Achieve personal development and revenue growth goals.
• Drive weekly activities that achieve monthly, quarterly and annual revenue growth targets.
• Contribute as a team player to drive overall continuous improvement initiatives and achieve sales target.
• Generate and submit monthly/quarterly/yearly reports to the Management team.

Requirements:

• At least 3+ years of experience in customer Account Management and Sales/Pre-sales related jobs.
• Must have experience working in the IT industry and sales of workflow related IT solutions.
• Candidate must possess a Bachelor’s Degree in any course.
• Excellent communication skills (Written and Verbal).
• Strong phone presence and experience dialing dozens of calls per day.
• Strong listening and presentation skills.
• Good team player.
• Possess good interpersonal skills with the ability to liaise and communicate effectively with people from all levels; internal and external.
• Ability to close sales with track record of over-achieving quota.
• Ability to multi-task, prioritize and manage time effectively.
• Proficient in corporate productivity, presentation and sales tools (MS Office / Excel / PowerPoint, SalesForce or similar CRM, etc.).

• CRM
• IT
• Marketing
• MS Office
• Presentation
• Sales