Develop project activities by reviewing project proposals and plans; conferring with management.
Determine project specifications by studying product design, customer requirements, and performance standards; completing technical studies.
Maintain project schedule by studying project plan and specifications; calculating manhour requirements; sequencing project elements.
Implement and deploy products based on project technical requirement
Monitor project status and prepare project status update by collecting, analyzing, and summarizing information and trends; recommending actions.
Handles daily operational technical requests from customers
Maintain asset list and inventory from related projects
Report on the project status on regular basis
Study and grasp upcoming product and technology based on project requirement
Maintain safe and clean working environment by enforcing procedures, rules, and regulations.
Qualification Requirements:
Bachelor's or Diploma Degree in IT, Telecom or equivalent.
CCNP or equivalent experience is advantaged, service delivery knowledge.
2 years or more network experience in a service management or operational support role, delivering IT services to internal or external customers.
Experience of working in a global multi-national multi-cultural environment; comfortable dealing with multiple internal and external stakeholders to achieve results.
Good technical knowledge and understanding of latest IT, network (IP and Transmission) and network infrastructure
Can-do attitude to get issues resolved, shows positive team spirit co-working in a dynamic, and sometimes unfamiliar and demanding customer-facing environment.
Strong customer-service mindset and skills.
Ability to work under pressure and multi-task; ability to manage his/her own time effectively.
Ability to build and maintain relationship with peer and management levels both with clients and within CCS.
