Network Engineer L3 - SRKay Consulting Group
- Bangalore Rural, Karnataka, India
- Apply by: Jan 01, 2026
- 1 Vacancy
- Local Candidates (India)
- Shift: First Shift (Morning)
- Career Level: Experienced Professional
- Degree: Graduate
- Experience: Year
- Contract (hiring on behalf)
- Work from Office
Job Description
KEY RESPONSIBILITIES / DELIVERABLES
Responsible to aupport the Day to Day Operations and ensure defined SLA has been met as agreed in the SOW.Process knowledge on ITIL.
- 5 - 8 years in IT service delivery and handled multiple customer environments
- Good Knowledge of Incidents Management & Change management
- Coordination with vendors for escalation
- Preparing & validation of Root Cause Analysis
- Preparation & Updating of Network diagram - LAN/WAN topology on Periodic Basis
- Configuration & Validating the Configuration of new network devices prepared by L2 Egg
- Syslog analysis & Preparing Action Plan for Critical Alerts to Resolve the Issues
- Managing the shift roster.
- Good Knowledge of Incidents Management & Change management
- Coordination with vendors for escalation
- Preparing & validation of Root Cause Analysis
- Review of Network Device Hardening Mechanism On Periodic Basis
- Configure and Troubleshooting routing protocols like IGRP, EIGRP and OSPF
- Configuring and troubleshooting the Cisco switches.
- Assigning severity to the Incidents logged based on the definition.
- Second level analysis (investigating problems) and closure of known and low priority security incidents.
- Logging Problem Ticket for unresolved Incidents with Technical Service
- Sending Security Alert messages on newly found vulnerabilities
- Installation of security patches & bug fixes on High Critical Devices
- System health checks for all Network devices & Action plan for any issues or Observations
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