We have an exciting opportunity for a Network Subject Matter Expert.
Purpose of the position
Responsible for implementation and maintaining network infrastructure as it pertains to “Global Design Standards”
Follow security strategies and roadmaps based on the global standard
Support CTO (Chief Technical Officer) office to develop infrastructure strategic plan
Manage an offshore network support team and internal network team
Key roles and responsibilities
Organize meetings and workshops with multiple stakeholders from Markets IT, vendors, Enterprise Architecture, Integration teams
Assist workshops by preparing and reviewing workshops material
Follow action plan, support, and track completion of tasks with concerned stakeholders
Assist stakeholders to define user cases and journeys
Closely work with teams, gathering requirements, proceeding with gap and impact analysis, comparing available solutions
Coordinating with multiple teams (Global, Regional, Local) for roll-out
Elaborate with concerned Business System Managers the functional and technical requirements documents
Proceed with scoping, workload estimation with related teams, project planning, coordination and execution follow up, risk management, project communication, Change Management
Assist in the elaboration of project deliverables: Meeting minutes. Project plan. Business process and applications capabilities mapping, Architecture diagrams, design documents and test plans, Project/steering committee organization. Other project deliverables collection, elaboration, and review
Translate project requirement into standard technical solutions in different network environment
Proactively seek opportunities to improve efficiency by automating repetitive and manual tasks
Contribute to design, build and run of on-premises and cloud networking to ensure proposed solutions meet requirements and standards
Plan, implement and support BAU tasks
Provide level 3 network support
Qualifications and experience
Bachelor’s degree in Computer Science/Engineering
A minimum of 8 years of experience with IT network project and implementation
Working experience in retail industry and NMC is preferred
Certifications in CISSP, CISSP, CCNP and ITIL are strong advantages
Certifications in Cloud Platform and Infrastructure is a plus
Solid experience on different server operating systems, virtualized environment
Solid experience to manage large-scale IT infrastructure project, cloud computing platform and data center management
Solid experience on IP networking
Good spoken and written English & Chinese (Cantonese and Mandarin)
Strong interpersonal and communication skills.
Proactive approach.
Good organizational skills and the ability to meet frequent deadlines.
Ability to work with people at all levels.
Strong analytical and planning skills
Strong change management skills
Work independent and innovative with good technical, analytical and problem solving
