Product Manager - SRKay Consulting Group

Job Profile:
We are seeking a dynamic and detail-oriented Product Support Manager to join
our team. The successful candidate will play a crucial role in ensuring the smooth
development, deployment, and support of our in-house projects and custom solutions. This
role requires a combination of technical expertise, client-facing skills, project management
capabilities, and proficiency in creating wireframes.
Responsibilities:
 Project Coordination: Collaborate with the development team, clients, and product managers to
ensure projects are on track with their development cycle and timelines. Act as a liaison
between stakeholders to facilitate clear communication and alignment on project objectives.
 Documentation: Prepare comprehensive software demos, user manuals, software training
materials, and other relevant documents to support pre and post-sales activities. Ensure
documentation is accurate, accessible, and up to date to assist clients in effectively utilizing our
products.
 Wireframe Creation: Develop wireframes and mock-ups to visually represent product features
and user interfaces. Work closely with clients to gather requirements and translate them into
intuitive and user-friendly designs. Iterate on wireframes based on feedback and requirements
refinement.
 Client Engagement: Conduct software demos and training sessions for clients, demonstrating
product features, functionality, and best practices. Develop a deep understanding of our
software solutions and effectively communicate technical concepts to non-technical
stakeholders. Provide ongoing support and guidance to clients to ensure successful
implementation and usage of our product.
 Requirement Analysis: Work closely with clients to understand their requirements and
deliverables. Translate client needs into actionable tasks and specifications for the development
team. Maintain a meticulous working pattern to track progress, identify potential issues, and
proactively address challenges throughout the project lifecycle.
Skills:
 Education: A bachelor's degree in business, engineering, computer science, or a related field
with relevant experience or certifications.
 Experience: 2-5 years of experience working in product management or a related field. Familiar
with the latest software development tools and technologies.
 Product Management: Strong understanding of product management methodologies, including
product development, product positioning, and go-to-market strategies.
 Project Management: Strong project management skills, including the ability to manage
multiple projects simultaneously and prioritize tasks effectively.
 Customer Focus: Strong customer focus with the ability to gather customer feedback and use it
to inform product development decisions.
 Leadership: Strong leadership skills with the ability to lead cross-functional teams, set priorities,
and make decisions that align with business goals.
 Communication: Strong communication skills, including the ability to clearly communicate
technical information to both technical and non-technical audiences.
 Analytical Skills: Strong analytical and problem-solving skills, with the ability to use data to
make informed decisions and identify areas for improvement.
 UX Design: Familiarity with UX design principles and user research methodologies.
 Technical Knowledge: A solid understanding of software development methodologies and tools,
as well as a willingness to learn and adapt to new technologies and trends in the industry.
 Business Acumen: Strong business acumen with the ability to understand market trends,
competitive landscape, and industry regulations.
 Strategic Thinking: Ability to think strategically and develop product roadmaps that align with
business goals and vision.
 Collaboration: Strong collaboration skills, including the ability to work with cross-functional
teams, stakeholders, and external partners.
 Data Analysis: Experience with data analysis and visualization tools such as Tableau or Power
BI.
 Time Management: Strong time management skills with the ability to manage priorities and
meet deadlines in a fast-paced environment.
 Attention to Detail: Strong attention to detail and the ability to maintain accurate and detailed
documentation.
 Continuous Learning: A passion for continuous learning and staying up to date with industry
trend sand emerging technologies.