Project Governance Officer - PCCW Solutions
- Kuala Lumpur, Kuala Lumpur, Malaysia
- Apply by: Jan 01, 2026
- 1 Vacancy
- Local Candidates (Malaysia)
- Shift: First Shift (Morning)
- Career Level: Experienced Professional
- Degree: Graduate
- Experience: Year
- Full Time/Permanent
- Work from Office
Job Description
The Role
• Reporting to Deal & Project Governance Leader, to monitor and to review on the proper governance of the Group’s portfolio of deals and projects (1000+) according to corporate policies, analyzing and reporting on projects on their health in terms of financial performance, progress and customer satisfaction, and supporting Business Heads and PMs to resolve operational issues
• Assist Deal & Project Governance Leader to design/enhance and to implement processes and reporting for governing and monitoring the full project lifecycle from deal qualification to project closure
• Coach and work with project managers to ensure internal procedures are properly followed
• Develop and produce analysis and reports for business unit heads and top management
• Develop guidelines, templates, training materials and other supporting tools to govern internal business operations
• Coordinate with stakeholders, prepare business requirements and documentation to support business initiatives
The Person
• Degree in Information Management, Business Administration, Project Management or related areas
• A minimum of 2 years of experience in planning, organizing, and delivering change/new processes, preferably in a large servicing company (e.g. IT service provider, system integrator, & management consulting firm)
• Good communication skills for working in multicultural environment and with senior management and project managers of different styles
• Good analytical skills with a proactive mindset
• Self-initiator with improvement-oriented mindset to help establish new/improve current processes and tools
• Good verbal and written communication skills in English. Additional skills in Cantonese or Malay is a plus
• Proficient on Excel (Practical Test will be arranged)
• Reporting to Deal & Project Governance Leader, to monitor and to review on the proper governance of the Group’s portfolio of deals and projects (1000+) according to corporate policies, analyzing and reporting on projects on their health in terms of financial performance, progress and customer satisfaction, and supporting Business Heads and PMs to resolve operational issues
• Assist Deal & Project Governance Leader to design/enhance and to implement processes and reporting for governing and monitoring the full project lifecycle from deal qualification to project closure
• Coach and work with project managers to ensure internal procedures are properly followed
• Develop and produce analysis and reports for business unit heads and top management
• Develop guidelines, templates, training materials and other supporting tools to govern internal business operations
• Coordinate with stakeholders, prepare business requirements and documentation to support business initiatives
The Person
• Degree in Information Management, Business Administration, Project Management or related areas
• A minimum of 2 years of experience in planning, organizing, and delivering change/new processes, preferably in a large servicing company (e.g. IT service provider, system integrator, & management consulting firm)
• Good communication skills for working in multicultural environment and with senior management and project managers of different styles
• Good analytical skills with a proactive mindset
• Self-initiator with improvement-oriented mindset to help establish new/improve current processes and tools
• Good verbal and written communication skills in English. Additional skills in Cantonese or Malay is a plus
• Proficient on Excel (Practical Test will be arranged)
Benefits
EPF,SOCSO,EIS,AL,MC,Medical Benefits
Skills Required
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