1. Executes the scoping, planning, and scheduling of testing activities and resources for various projects
   b. Develops and documents manual test scripts to effectively test new and existing applications
   c. Creates detailed test plans, including test scenarios, test steps, and expected results for all functional requirements of the application under test
   d. Understands agile and Crew applications (CSS, CWA) and the role of manual testing in sprints and scrum
   e. Liaises with business users, developers, and automation engineers to design and implement manual and automated test cases
   f. Leverages industry-leading testing technologies to promote effective and efficient testing methodologies.
   g. Ensures that QA tasks and duties are completed in accordance with established policies, procedures, and Credit Union program requirements
2. 
   Independently performs the manual testing of new and existing applications
3. 
   Follows all established standards used by Quality Assurance for testing suggesting improvements when possible
   b. Coordinates and performs application testing including Functional, Integration, Regression, and User Acceptance testing
   c. Works closely with programmers in building and delivering accurate programs
   d. Works closely with users in building and delivering useful and useable programs
   e. Assists in the analysis phase and development of system processes
   f. Works with users and developers to define product requirements
   g. Ensures documentation is kept fulfilling all audit requirements
   h. Ensures that the department’s mission is followed and supported
   i. Coordinates resources needed for Department and User Acceptance Testing as needed
4. 
   Establishes and maintains effective coordination, communication, and working relations
5. 
   Conducts meetings involving end users, programming, project management, and other QA personnel
   b. Provides expertise, training, and assistance during all phases of project management to inter-departmental personnel
   c. Assists branches and related departments in implementing procedures and standards. Answers questions and resolves problems as appropriate
   d. Acts as point of contact for project coordination and communications
   e. Assists in keeping management informed of area activities and of any significant concerns
6. 
   Trains and assists with development of QA personnel and with implementing QA policies and procedures
7. 
   Works with QA manual testers to help ensure that personnel are well-trained, effective, and able to improve
   b. Provides expertise, training, and assistance for QA team and other testing resources
   c. Provides suggestions and recommendations for QA policies and procedures
   d. Identifies training needs and develops appropriate training programs
   e. Conducts training sessions and cross-trains as appropriate
   f. Executes established operational goals and ensures that organizational-wide plans and programs are complemented and supported
   g. Keeps management informed of area activities and of any significant concerns
8. 
   Creates templates and standards to ensure accurate and precise documentation is created for entire SDLC lifecycle of testing and validation
9. 
   Creates, updates, and uses templates for test planning and test result documentation
   b. Designs statement validation test scenarios and plans.
   c. Creates test steps including expected results that can be followed by QA and department personnel in testing

Required Knowledge:

• Knowledge of Airline domain procedures, and requirements
• Knowledge and experience with software quality assurance testing concepts
• Experience with Agile development and frameworks
• Experience with Jira, Confluence, Zephyr, ALM, or other test management toolsets
• Experience with test plans, test scripts, and test cases.
• Familiarity with Crew applications and processes