RPA Business Analyst - PCCW Solutions
- Kuala Lumpur, Kuala Lumpur, Malaysia
- Apply by: Jan 01, 2026
- 1 Vacancy
- Local Candidates (Malaysia)
- Shift: First Shift (Morning)
- Career Level: Entry Level
- Degree: Graduate
- Experience: Year
- Full Time/Permanent
- Work from Office
Job Description
Responsible to support the RPA Centre of Excellence (COE) goals of business & operations
transformation, design thinking and end-to-end delivery of agreed robotic processes. The candidate
will need to have close interactions with the various StarHub business departments to achieve agile
delivery of the RPA processes. The role will also include the actual development of RPA processes
using UiPath RPA software.
Responsibilities
• Support discussions with stakeholders to understand business needs and user requirements.
This is required across various departments
• In charge of the end to end RPA process delivery lifecycle:
• Perform requirements analysis and formulate process design flow for the impacted process
• Develop software modules in line with coding standards (where applicable)
• Manage developers to deliver the process according to the process defined in the design
document
• Adopt agile delivery methodologies to speed up user feedback cycles and E2E delivery
timelines
• Integrate new features of the RPA platform where applicable
• Identify ways to improve performance and robustness
• Write technical guides for internal and external users
• Diagnose and troubleshoot technical problems (functional /performance/infrastructure related)
• Provide regular and effective progress updates to ensure the management of any delivery risks
or issues
• Participate in reviews and meetings and provide updates on project progress
• Work closely with relevant teams internally to ensure alignment and coordination across
operations as part of the seamless implementation of RPA processes
• Vendor management
Requirements:
• Bachelor’s degree in Computer Science or in Information Technology focus on Software
Application Development.
• Around 1 to 2 years of working experience as either a Business Analyst or Software Engineer
or Application Developer.
• Proven experience in managing the delivery of system/software development projects in a
structured environment (school projects included).
• Understand/exposed to a variety of software development approaches and methodologies
including Agile and Waterfall
• Experience in both architecture and implementation-level software design.
• Good academic track record in relevant fields (Computing, process-engineering or
engineering) – or equivalent courses that exhibits training in logical and process-oriented
thinking.
• Able to influence and drive projects to meet key milestones and overcome challenges.
• A desire to remain technically capable and an expert in current technologies.
• Ability to work in a team and/or be an effective individual contributor
transformation, design thinking and end-to-end delivery of agreed robotic processes. The candidate
will need to have close interactions with the various StarHub business departments to achieve agile
delivery of the RPA processes. The role will also include the actual development of RPA processes
using UiPath RPA software.
Responsibilities
• Support discussions with stakeholders to understand business needs and user requirements.
This is required across various departments
• In charge of the end to end RPA process delivery lifecycle:
• Perform requirements analysis and formulate process design flow for the impacted process
• Develop software modules in line with coding standards (where applicable)
• Manage developers to deliver the process according to the process defined in the design
document
• Adopt agile delivery methodologies to speed up user feedback cycles and E2E delivery
timelines
• Integrate new features of the RPA platform where applicable
• Identify ways to improve performance and robustness
• Write technical guides for internal and external users
• Diagnose and troubleshoot technical problems (functional /performance/infrastructure related)
• Provide regular and effective progress updates to ensure the management of any delivery risks
or issues
• Participate in reviews and meetings and provide updates on project progress
• Work closely with relevant teams internally to ensure alignment and coordination across
operations as part of the seamless implementation of RPA processes
• Vendor management
Requirements:
• Bachelor’s degree in Computer Science or in Information Technology focus on Software
Application Development.
• Around 1 to 2 years of working experience as either a Business Analyst or Software Engineer
or Application Developer.
• Proven experience in managing the delivery of system/software development projects in a
structured environment (school projects included).
• Understand/exposed to a variety of software development approaches and methodologies
including Agile and Waterfall
• Experience in both architecture and implementation-level software design.
• Good academic track record in relevant fields (Computing, process-engineering or
engineering) – or equivalent courses that exhibits training in logical and process-oriented
thinking.
• Able to influence and drive projects to meet key milestones and overcome challenges.
• A desire to remain technically capable and an expert in current technologies.
• Ability to work in a team and/or be an effective individual contributor
Benefits
. Medical
Skills Required
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