Senior Engineer-Business Systems Operation - SRKay Consulting Group
- Kuala Lumpur, Kuala Lumpur, Malaysia
- Apply by: Jan 01, 2026
- 1 Vacancy
- Local Candidates (Malaysia)
- Salary: 5000 MYR - 6000 MYR
- Shift: First Shift (Morning)
- Career Level: Experienced Professional
- Degree: Graduate
- Experience: Year
- Full Time/Permanent
- Work from Office
Job Description
Job Summary
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Responsible for handling the customer front-end system-related operational tasks including analysis and troubleshooting of the daily issue raised.
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Responsible for supporting projects involving changes and new integration with the system.
Job Descriptions
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Work closely with vendors to analyze and troubleshoot the daily issues.
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Provide technical support to end-users on customer front-end system-related issues/queries.
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Work cross-functional with other operation teams to identify the root cause of transactions issue with the systems.
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Prepare management report i.e. transaction statistics, system issue list, process improvement, etc.
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Able to work during odd hours to support major activities, i.e. deployment, service outage, etc.
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Utilize server monitoring tools (e.g Grafana, Prometheus, ELK) for identifying potential bottlenecks, robust logging and tracing.
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Utilize CI/CD tools to automate and enhance daily operation tasks.
Job Requirements
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Degree Holder in Computer Science/Information Technology or equivalent.
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Understanding in cloud architecture
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Strong analytic and problem-solving skills.
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Excellence understanding of modern web development technologies and practices
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Understand DevOps practices (Jenkins, Ansible, Appium, Robo Framework…etc)
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Experience with Continuous Integration, Continuous Deployment practices and tools
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Hands-on experience in HTML, PHP development
Benefits
EPF,SOCSO,EIS,AL,MC,Medical Benefits and other employee benefits
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