Assist the sales team with analysis and evaluation of customer’s technical requirements
Perform network designs using Ciena’s network design and modelling tools for customer applications and requirements base on Ciena’s networking products
Develop Bill of Materials, respond to RFPs and customer technical inquiries
Develop and recommend Ciena products and solutions
Hands-on lab preparations for customer demos or equipment certifications
Prepare and present network design and solutions to customer
Provide presales support and training to channel partners for channel business enablement
Interface with sales and regional technical primes to develop and/or propose product enhancements to meet customer requirements
Business travel is required
Perform other duties as assigned
Minimum requirement
Bachelor degree in Electrical Engineering or Computer Science, or equivalent
6 + years of experience in telecommunications industry
Prior pre-sales engineering experience in Network Vendor or Systems Integrator
Excellent verbal, written and presentation skills in Chinese (both Cantonese and Mandarin) and English
Preferred requirement
Technical knowledge in data networking including understanding of Ethernet, IPv4/v6, Segment Routing and other data networking protocols
Technical knowledge in fiber optical transmission systems including Coherent optical communications, Flex Grid CDC ROADM), telecommunication networks and network management
Technical knowledge in software including understanding of SDN, Orchestration and Virtualization
Familiarity with test equipment (IP protocol tester, power meters, etc.)
Strong PC skills including general knowledge of applications programs such as MS Office
Ability to demonstrate experience in technical sales activities
Ability to understand customer needs and use technical expertise to develop customer solutions
Ability to develop customer relationships and work well with customers
