Service Desk Analyst - SRKay Consulting Group

  • Kuala Lumpur, Kuala Lumpur, Malaysia
  • Apply by: Jan 01, 2026
  • 1 Vacancy
  • Local Candidates (Malaysia)
  • Shift: First Shift (Morning)
  • Career Level: Entry Level
  • Degree: Graduate
  • Experience: Year
  • Contract (hiring on behalf)
  • Work from Office
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Job Description

Qualification

  • At least Diploma in Computer Science/Information Technology or equivalent.
    • Required skill(s): Microsoft Window OS, Basic Networking, PC Wireless Connectivity, Lotus Notes, Window XP, and Remote Access troubleshooting knowledge.
    • Knowledge of Lotus Notes mail, MS Outlook
    • At Least 1 year of experience in a Customer Service environment
    • Excellent command of spoken and written English
    • Excellent communication and interpersonal skills
    • Applicants should be Malaysian citizens or hold relevant residence status.
    • Ability to grasp new technical concepts quickly.
    • Ability to identify and distinguish between hardware, software, network and server problems

Competencies 

Good Working knowledge of Microsoft Office (Word, Excel, etc).

Understand the Security requirements necessary to perform ID administration tasks

Good written and verbal communication skills.

Good interpersonal skills and customer service skills.

Ability to work with a team and a good team player.

Highly self-motivated and directed.

Benefits

EPF + SOCSO + Medical Benefits

Skills Required