SLA Manager - Ejada Systems

  • ar-Riyad, ar-Riyad, Saudi Arabia
  • Apply by: Jan 01, 2026
  • 1 Vacancy
  • Any Candidate Globally
  • Salary: 5000 USD - 6000 USD
  • Shift: First Shift (Morning)
  • Career Level: Experienced Professional
  • Degree: Graduate
  • Experience: Year
  • Full Time/Permanent
  • Work from Office
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Job Description

  • 5+ years of IT experience
  • 2+ years of experience as a Process Owner
  • Two years of project management experience (PMP a plus)
  • Bachelor's degree in Management Information Systems, Computer Information Systems, Computer Science, or a related field
  • ITILv3 Foundation is required
  • ITIL Intermediate Certificate in Release, Control, and Validation (RCV) or Service Transition (ST) or Operational Supports and Analysis (OSA) is a vital asset.
  • A Project management certification is a plus.
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Benefits

Onsite Opportunity

Skills Required