SOC - Service Delivery Manager - SRKay Consulting Group
- Bangalore Rural, Karnataka, India
- Apply by: Jan 01, 2026
- 1 Vacancy
- Local Candidates (India)
- Salary: 2000000 INR - 2400000 INR
- Shift: First Shift (Morning)
- Career Level: Experienced Professional
- Degree: Graduate
- Experience: Year
- Contract (hiring on behalf)
- Work from Home
Job Description
KEY RESPONSIBILITIES / DELIVERABLES
- Deliver quality security outcomes
- Drive efficient and timely operations
- Actualize continual improvement and innovation
- Protect the customer
1.Lead 24x7 delivery team, foster innovation, and drive accountability within SOC engineering.
- Be a thought leader in security engineering and operations delivery - driving automation, analytics, and advanced threat analysis.
- Oversee technical delivery, assessing and continually improving output and ensuring processes are developed and adhered to in order to drive operational excellence.
- Provide administrative direction and support for daily operational activities
- Benchmark, analyze, report on, and make recommendations for the improvement and growth of the Next Generation infrastructure and systems.
- Participate in quarterly business reviews with vendors and customers.
- Manage the deployment, monitoring, maintenance, development, upgrade, and support of all Client managed systems, operating systems, hardware, and software.
- Keep current with the latest vendor updates, expansion opportunities, and technology directions, utilized in the Clients environment.
- Collaborate and consult with other Group Managers on the overall advancement of the Emerging Services organization and Optiv in general.
- Establish operational foundations, defining metrics and KPIs to drive governance, quality, and efficiency. Influence and improve existing processes through innovation and operational change.
- Manage staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
- Develop and maintain an educational environment where the knowledge and performance of the group is constantly advancing.
- Perform annual staff appraisals.
- Develop and mentor staff through open communication, training and development opportunities, and performance management processes; build and maintain employee morale and motivation.
- Work with Presales team to prepare the new plannign and requirement of security services.
- Prapose and build new technology as and when needed based requirement.
- Other duties as assigned
Skills Required
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