System Analyst - SRKay Consulting Group

Metro Manila, Philippines, Philippines
Apply by: Jan 15, 2025
1 Vacancy
Local Candidates (Philippines)
Shift: First Shift (Morning)
Degree: Graduate
Experience: 6 Year - 10 Year

Contract
Work from Office

Job is expired

Job Description

• Microsoft Dynamics 365 Customer Service and Contact Center:
o Collaborate with business stakeholders to gather requirements and translate them into technical solutions.
o Implement and configure Dynamics 365 Customer Service and Contact Center modules.
o Provide support and troubleshooting for Dynamics 365 Customer Service and Contact Center issues.
• Quality/Testing:
o Execute test plans and test cases.
o Perform manual unit testing to ensure software quality.
o Identify, document, and track defects and issues.
• Microsoft DevOps:
o Manage and maintain development life cycle in Azure DevOps.
Skills:
• Dynamics 365 CE (Sales & Service),