Trainer - Japanese Native Speaker - Teleperformance

  • Bayan Lepas, Penang, Malaysia
  • Apply by: Jan 01, 2026
  • 1 Vacancy
  • Any Candidate Globally
  • Shift: First Shift (Morning)
  • Career Level: Experienced Professional
  • Degree: Graduate
  • Experience: Year
  • Full Time/Permanent
  • Work from Office
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Job Description

Responsibilities:

  • Identify training needs by evaluating strengths and weaknesses.
  • Ensure the training implementation schedule is respected and knowledge is well acquired.
  • Deliver training sessions.
  • Key contact for both Support and Production functions.
  • Review training content and initiate update id it’s required.
  • Evaluate participant satisfaction and the level of knowledge acquisition of the participants at the end of the training.
  • Co-write a training report in collaboration with the training designer and the client.
  • Translate requirements into trainings that will groom employees for the next step of their career path.
  • Build annual training program and prepare teaching plans.
  • Develop or oversee the production of classroom handouts, instructional materials, aids and manuals.
  • Direct structured learning experiences and monitor their quality results.
  • Acclimate new hires to the business and conduct orientation sessions.
  • Assess training effectiveness to ensure incorporation of thought skills and techniques into employees work.

 

Competencies and Specific Skills Requirements:

  • Planning and Organizing
  • Bachelor Degree and above
  • Japanese Native Speaker + Good in English
  • Develops new ideas and unique and novel solutions to problem.
  • Recognizes and responds to unanticipated events and requirements.
  • Actively seeks opportunities to make a contribution rather than passively accepting situations.
  • Establishes productive, cooperative relationships with subordinates, peers and management.
  • Using appropriate interpersonal styles and communication methods to gain acceptance of product, service, or idea from prospects and clients.
  • Ability to inspire and showing others how to maximize opportunities and potential.
  • Expresses oneself in a clear, concise manner during individual or group situations.

 

Benefits
EPF, SOCSO, AL, MC, Medical Benefits and other employee benefits.
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