Duties & Responsibilities:

• - Supervise and schedule warehouse and staff to ensure safe and efficient operation of all warehouse functions
• - Manage the entire warehouse operations from shipment receipts to order management for marketplace website and own website, picking, Inventory management to order fulfilment and complaints.
• - To ensure the orders received are dispatched accurately and within specified timelines.
• - Preparing NDR (Non-Delivery Report), RTO (Return to Origin) Report, Complaint Report.
• - Define SLA's in consultation with the management and make efforts to control and maintain them.
• - Oversee warehouse operations and exceed expectations for productivity, daily workflow, product availability and accuracy
• - Manage stock Receiving, Put away, Picking, Packing & Dispatch operations.
• - Develop key performance indicators to measure the effectiveness of the warehouse operations.
• - Keeping stock control systems up to date and making sure inventories are accurate at all times.
• - Conduct quality check and ensure all items meet with the quality criteria.              
• - Processing purchase orders fulfilment and dispatching.
• - Monitoring in-transit as well as outside main storage location inventory.
• - Defining non-moving, slow-medium-fast moving item. Space utilization analysis. Scrap management.
• - Provides oversight and conducts (when necessary) physical inventories and cycle counts.
• - Collaborates with and supports warehouses with variance investigation.
• - Planning & controlling Inventory from Raw material stage to the Finish Goods.
• - Achieve operational efficiency by proper resource allocation and maintenance and up-gradation of resources from time to time.
• - Ensure optimum capacity utilization of warehouse by designing best-fit layouts of a warehouse, goods/material placement, inventory movement and maintenance of the warehouse
• - Process attendance & salaries for the warehouse staff on a timely basis
• - People Development through regular feedbacks, coaching & mentoring, identifying and facilitating training needs
• - Ensure safe, clean and healthy working environment in compliance to statutory requirements and company policies

Desired Profile :

• - Strong organizational skills and ability to recognize and react to critical business priorities among multiple tasks and prioritize accordingly.
• - Able to read and interpret instructions, policy, procedures, program information, etc. and provide guidance to others regarding implementation and application, as well as identify areas of improvement.
• - Ability to write routine reports and correspondence.
• - Experience in handling inventory management system ( ERP & Vinaculum, Unicommerce, Red tape)
• -Experience in handling amazon flex, easy ship, flip smart fulfilment operation process.
• - Minimum 3-5 years of experience in warehouse/inventory management in ecommerce company
• - Demonstrated integrity and ethical standards
• - Manages time effectively and adapts quickly to changing priorities
• - Team player who works productively with wide range of people
• - Knowledge of logistics, including carriers, shipping policies and procedures
• - Experience of shiprocket logistic aggregators process.
• - Warehouse operations experience is mandatory.
• - Good understanding of MIS.
• - Graduation degree will be mandatory.
• - Well versed with local language and can work under pressure.
• - adhere to timelines.

Job Location: Faridabad

Working Days: 6 days a week, work from office

• Shipping operation