Senior IT, data storage and Virtualization, pursuing over "13"years of hands-on-experience in data center management, virtualization & consolidation, implementation, analysis, optimization, troubleshooting and administration of IT Infrastructure. A savvy in managing IT Systems, identifying their issues and tailoring timely solutions, progressive updates and improvement. Facilitator and instructor on NetApp, IT transactions with proven customer's satisfaction and top notch business technology support provision, customer care swiftness and strategic ideal result-driven-operations and deliverables, following ITIL standard.
Pursued a “B.SC. Honors in Computer Engineering from a highly prestigious university aided with tailored extensive technical trainings and certifications aimed at optimizing IT, customers and business development deliverables and outcomes.
I have developed and led from scratch major successfully implemented projects that led to significant growth in business with key focus on expedition and quality of IT services.
I had the opportunity to lead diversified teams and subordinates with key focus on building team's capabilities and talent, IT and customer care milestones, coaching and mentoring Line Managers, teams and executives and identifying skills and learning gaps and opportunities in IT related applications.