Theglobal corporate social responsibility software market size was valued at USD 673.8 million in 2020 and reach USD 1,308.5 million by 2027, at a CAGR of 8.34% from 2021 to 2027. Corporate social responsibility (CSR) is an organization’s self-regulation that has created a responsibility for public awareness of ethical and environmental issues. It includes all the measures and steps taken by the company for the welfare of the ethical, social, and ecological standards. Therefore, the company aims to contribute towards the health, welfare, and sustainable development of society. Through various CSR programs, companies can take philanthropic and volunteer efforts to benefit society and boost their brand name across the world. Corporate social responsibility software is a platform that helps organizations to manage their social, ethical, and ecological responsibility and activities towards the environment and welfare of human beings.

Corporate Social Responsibility Software Market Dynamics

With the adoption of CSR software, various industry sectors like logistics & transportation, retail, manufacturing sectors, and others are highly influenced due to economic as well as non-economic factors. Multi-stakeholder firms, non-profit organizations, and government organizations are taking initiatives to implement corporate social responsibility software as a fundamental part of their operation, thereby augmenting the growth of the market.  For instance:

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• Section 135 of Companies Act of 2013: Indian Government mandates corporate social responsibility for large companies. Also, it states that the company will spend at least 2% of profits on CSR (not mandatory). Instead, it reports why the company has fallen short on that amount. This mandatory act for CSR will positively impact the growth of the corporate social responsibility software market.
• Similarly, in November 2014, the Canadian government enhanced a strategy for Canadian companies to promote Canadian values and operate abroad with the highest ethical standards. This further includes the initiative to help companies strengthen their CSR programs, practices and largely benefits their investment in host countries.

Thus, various government initiatives for implementing corporate social responsibility will drive the growth of the market. However, the small & medium enterprises are price sensitive and generally prefer traditional paperwork instead of paying for CSR software, which may hinder the market's growth.

Corporate Social responsibility (CSR) software and programs track and measure the effectiveness of their corporate social responsibility initiatives, which includes environmentally responsible operations, sustainability management, corporate volunteer management, grants and sponsorship, and community giving. Moreover, this software helps businesses share their CSR programs with employees, customers, and investors and will further improve its policies and practices to support CSR values. The rising spending on corporate social responsibility by various companies has paved its way towards the market's growth. As per the CSR survey, the total corporate social responsibility (CSR) expenditure by companies in India was approximately USD 706 million in 2014 and has risen to USD 1.19 billion in 2018.

Impact of COVID-19 on Corporate Social Responsibility Software Market:

Covid-19 constitutes significant challenges to firms and organizations concerning corporate social responsibility (CSR). The sudden outbreak of COVID-19 had disrupted businesses and economic activities across the world. The announcement of national lockdown and temporary closures of various industries impacted the worldwide demand and supply.

However, Governments were inspiring companies to provide social support in this pandemic, creating a positive outlook for the marker. For instance: as per the Ministry of Corporate Affairs, on 32nd March 2020, the Indian Ministry stated that all expenditure incurred on activities related to coronavirus would be treated as CSR expenditure. Companies like McDonald’s, Audi, Coca-Cola, Volkswagen, and many more play a significant contribution. The companies are spreading awareness about the necessities of the social distancing by creating a gap between V and W in Volkswagen and bifurcating the logo Mc Donald’s by ‘m’ divided into two parts n n. Similarly, Infosys Foundation provided INR 50 crore, and ITC Ltd offered INR 150 crore to Indian PM CARES FUND. However, it is likely to be expected that the overall impact of COVID-19 will be slightly toward the positive side for this CSR software market.

Scope of the Report

By Type Outlook (Revenue, USD Billion, 2017-2027)

• Cloud-Based
• On-Premise

Based on type, the market is bi- furcated into cloud-based and on-premise. The cloud-based CSR software is the leading segment in the global corporate social responsibility software market as it enables businesses to integrate a holistic approach to the Environmental, Social & Governance (ESG), Sustainability, and Responsible Sourcing programs of an organization. Also, the rising spending on cloud IT infrastructure across the globe create lucrative growth for the CSR software market. According to Market Statsville Group (MSG) Statistics, the global spending on cloud IT infrastructure was valued at around USD 66.1 billion in 2018, up from USD 47.4 billion in 2017. Also, it is projected that spending on cloud IT infrastructure will reach almost USD 109.3 billion by 2024.

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By Application Outlook (Revenue, USD Billion, 2017-2027)

• Large Enterprises
• Small & Medium Enterprises

Based on application, the market is segmented into large enterprises and small & medium enterprises. Large enterprises are observing to be the leading segment in the global corporate social responsibility software market. As small & medium enterprises are price sensitive and still depended on traditional paperwork instead of paying for CSR software. Also, the large enterprise has huge investment capital and reserves, which can easily raise funds for corporate social responsibility operations.

Corporate Social Responsibility Software Market Regional Analysis Includes:

• North America (US, Canada, Mexico)
• South America (Brazil, Argentina, Colombia, Peru, Rest of Latin America)
• Europe (Germany, Italy, France, UK, Spain, Poland, Russia, Slovenia, Slovakia, Hungary, Czech Republic, Belgium, the Netherlands, Norway, Sweden, Denmark, Rest of Europe)
• Asia Pacific (China, Japan, India, South Korea, Indonesia, Malaysia, Thailand, Vietnam, Myanmar, Cambodia, the Philippines, Singapore, Australia & New Zealand, Rest of Asia Pacific)
• The Middle East & Africa (Saudi Arabia, UAE, South Africa, Northern Africa, Rest of MEA

The regional analysis of the global corporate social responsibility software market is considered for the key regions such as Asia Pacific, North America, Europe, South America, and the Middle East and Africa (MEA). In 2020, North America will be the leading/significant region globally in terms of market share, owing to the adoption by large enterprises and solution providers in this region. At the same time, Asia-Pacific and Europe are also anticipated to exhibit the highest growth CAGR over the forecast period 2021-2027. Factors such as government initiatives and rising spending on corporate social responsibility by various companies are paving its way towards the market's growth.

Corporate Social Responsibility Software Market: Competitive Landscape

The key companies involved in the global corporate social responsibility (CSR) software market are Salesforce.org, a non-profit unit of Salesforce.com, Inc., UL LLC (CRedit360), CyberGrants LLC, EV Cargo (Adjuno), EcoVadis, Enablon, and CyberSWIFT Infotech Pvt. Ltd. Considering the current market conditions, the price points in the corporate social responsibility (CSR) software market can be relatively small, which means some companies must also sell and implement the software themselves. Furthermore, when the price points are limited, firms can struggle to find the cash to develop their product further. This leads CSR software market companies to follow customization in software integration and installation.

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Recent Developments

• On 19th November 2020, Enablon launched Enablon Version 9, software that allows users to align processes, share data, and integrate with their ecosystems, Risk, EHSS, and ORM functions that must work together.
• On 05th December 2019, Benevity Inc. launched Benevity mobile app; this app allows companies to expand their CSR programs. This app is available for iOS and android and further enables inclusive connections with the company’s employees, empowering their people to do more good at the moment.

Corporate Social Responsibility Software Market: Target Audience

• Corporate social responsibility software developers and providers
• Large, medium-sized, and small enterprises
• Trade publications and magazines
• Government authorities, associations, and organizations

Key Issues Addressed

• What is the market size by various segmentation of the corporate social responsibility software by region and its respective countries?
• What are the customer buying behavior, key takeaways, and Porter's 5 corporate social responsibility software market forces?
• What are the key opportunities and trends for manufacturers involved in the corporate social responsibility software supply chain?
• What are the fundamental dynamics (drivers, restraints, opportunities, and challenges) of the market?
• What and how regulations, schemes, patents, and policies are impacting the growth of the market?
• What are the upcoming technological solutions influencing market trends? How will existing companies adapt to the new change in technology?
• What will be the impact of cutting-edge technology on the corporate social responsibility software market?
• How has COVID-19 impacted the demand and sales of corporate social responsibility software in the global market? Also, the expected BPS drop or rise count of the market and market expected recovery period.
• Detailed analysis of the competitors and their latest launch, and what are the prominent startups introduced in the target market? Also, detailed company profiling of 25+ leading and prominent companies in the market.

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