Organization Relationship Analysis
Firms are quickly realizing that ensuring individual group connectivity is key to succeeding in a post-covid world where #remote/hybrid work models are the norm.
Organization relationship Analytics or Network Analytics is like imagining a tool box that knows how to process relational data. It is a structured way to visualise how communications, information and decisions flow through an organisation as defined by Deloitte. Professor Rob Cross explains that “ONA can provide an x-ray into the inner workings of an organisation — a powerful means of making invisible patterns of information flow and collaboration in strategically important groups visible”
You can use different relational data to create #actionable insights at different levels for individuals, sub groups, in and between sub groups, organisation as a whole, and ecosystem of companies, the entire cohort of data. How can we connect new comers with tenured employees and make him successful and adapt faster and become productive?
When we talk about uncertainty, and fast changing business environment, Organisation Relationship Analytics can help to understand:
- Areas of collaboration within teams and overall organisation
- Make critical and faster decision looking at the change makers
- The influencers and the pattern of communication
- The bottlenecks and what are the silos within organisation
- Inter functional communication pattern and positive interactions
Network Analytics gives incredible analysis of how behaviours are shifting and what are their outcomes critical for success with behavioural changes of a particular team compared to others. When co-related with desired employee business outcomes like improved #productivity #performance #innovation #employeeengagement and #wellness, these insights enable #HR managers to nudge employees to adopt behaviours that will help them succeed in their roles.
Developing a culture of partnership and collaboration is critical for leadership and organisation to grow and data from relational data can provide leading data trends for each leader to understand the current network and challenges and how they can improve it. It can ignite the change in their relationship and value creation.
During the current crisis and business environment, organizations can use the continuously generated passive data from collaboration and information flow across formal and informal reporting structures, in an objective and unbiased manner.
ORA can answer questions such as:
- How is the employee experience created in New Hire Onboarding?
- Are our remote teams collaborating enough (or too much)
- What is the level of connectedness within and between teams?
- Who could be at risk from burnout?
- Where are we seeing clusters of employees with high/low eNPS (employee Net Promoter Score)?
- Are Managers frequently scheduling 1:1 with their direct reports?
- Who are the hidden stars contributing to high performance?
- Are the leadership team effectively leading the performance of their teams as reported by them in leadership reviews?
- Are we creating right partnerships with external stakeholders, Clients, Vendors?
But how can we go beyond theoretical organizational redesigns #employee experience initiatives with no impact measurement, to a real-time pulse on #connectivity building data-driven programs to facilitate strategic interventions to improve #collaboration.
Finally, the organisation has to decide how does it want to use the data and what opportunities it may want to create, the problems it wants to solve and what interventions needs to be done. How can you use the mathematics (data) relevant to these types of relations and nuances?
We can measure success of ONA through the ROI or actions we take on the issues we want to solve.
It is about bringing the lens through ONA and mining behavioural insights of employee’s collaboration/communication metadata and drive winning behaviours within organization.
At Encoro Solutions, we have been focussed on providing actionable insights for organisations to make effective decisions.
Connektitude is partnering Encoro to deploy ORA tool and provide real time insights to CEO's/CHRO's/Founders around employee productivity, how engaged are the Managers and Leaders, How the external stakeholders like Clients/Vendors/Key partners are connected and engaged, who are the high potential employees making a difference, what are the silos existing in organization and many other aspects to make informed decisions.
To explore further, please reach out to us at:
rohan.ambokar@encorosolutions.com
