An astute IT professional with 21+ years of in-depth exposure to a wide spectrum of Technologies, Software packages and platforms in banking, financial domain.
14+ years of experience in Program/Delivery Management, Portfolio and Project Management, PMO Management, Change Management, Demand Management, Risk Management, Vendor/Client Management, Migration and Technology Integration, Agile/Scrum and Waterfall methodologies.
PMP, CSM, ITIL v3, CISA certified. MCA, MBA qualified.
14+ years of banking experience in Middle East – GCC (7yrs Saudi/UAE) and USA (Offshore).
Extensive experience in Core Banking, Retail Banking (Creditcard Management [Visa,Mastercard], Debitcard Management, Card Issuance, Payments Cards Industry (PCI), EMV, POS, ATM, Collections/Recovery, Loan Origination, Loan Management, Credit Risk, Online banking, Mobile banking, SMS/Phone banking), Corporate banking, Payment Systems/Gateways, CRM, Direct Debit, Corporate Loans, BPMS.
Executed 150+ projects/programs in Major/Medium categories with budget worth upto USD 50 million.
Manage vendor projects, Build/Buy analysis, Risk Assessment, formulate and evaluate criteria, RFPs, Bids, vendor analysis/selection, Negotiation, Vendor selection, Contract/SOW signoff. create KPI reports and vendor reports, financial tracking.
Manage Project and Programs, Change Requests (CR), Risks, Issues Budgets, Compliance, Information security, timelines and resources. Plan budget, IT capacity for current and future, KPIs and SLAs to be met for the team
Manage many migration projects including AWS/Azure Cloud migration. Delivered Integration/Migration projects on time and within budget. Managed team size upto 90 members across the globe.
Manage and Implement niche technology projects in Blockchain and Artificial Intelligence. And GDPR implementation for abroad clients.
Manage and implement Devops and SecDevops in the project/program delivery.
Manage all aspects of project ranging from requirement gathering, analysis, planning, design, execution, implementation, quality, budget and cost, config management, documentation and closure.
Managed End-To-End delivery of business demands in collaboration with senior management and stakeholders. Deliver projects within the agreed budget and scope.
Rich experience of working with business users, IT managers, project managers and technical teams to execute and successfully complete projects.
Offshore/Onshore project/program management. Manage risks and issues on projects/programs and develop risk/issue management plans. Run multiple scrum sprint teams on Agile.
Excellent knowledge in Software Development Life Cycle (SDLC) and extensive experience in identifying potential risks/issues and effectively implement contingency/ mitigation plans.
Manage quality gate reviews and quality assurance reviews with Management and business sponsors. And ensure SIT and UAT completion with test team and users.
Deliver and present periodic management reports to senior leadership, stakeholders, business owners/heads, EPMO and vendors. Work with PMO to implement IT Governance and QA framework.
